Everything You Ever Wanted to Know About Client but Were Afraid to Ask

November 17, 2021

Client

Most clients seem to have a very unique set of needs and wants that we don’t know about. In this episode, I’m going to be sharing some of my thoughts on what I’ve learned about the world of work and why clients tend to ask for more than we’re capable of to meet their expectations.

It seems that there's a lot of uncertainty in the world of work. 

We might be working in the same industry, same industry, same industry, same industry, same industry. So that leads to a lot of questions about how things work, and we try to give them answers. But those answers often fall in the wrong order, and we end up getting less than we were promised.

I guess I’m more concerned about how clients think than I am about how things work. It’s one of the more frustrating things about being a developer. Most of the time, we’re expected to be an expert at some aspect of the business, and sometimes we’re not.

I’m sure clients will tell you that they are at least as happy with their work as you are, but the reality is that many of them are not. So how can we make sure that clients are happy when they are satisfied with the work we provide? We could say, “We’ve spent the last year working on this project, and because of your feedback and suggestions, we have changed the way we work.

You should ask every question that you can think of. But if you don't, you will not get the answers you want and you will be disappointed with your results. 

But what if you don't get anything out of your question? What if you don't get a single answer that makes you think that you might be getting something that you want to hear? You need to ask a lot of questions. Then you need to take the time to figure out which questions are the most important ones.

It's not easy asking questions. The process of asking a question is not an easy one. But it's a good one. I've found that getting the most clarity about a question is done by asking lots of questions.

Client

As a lawyer, I always worry about how to make the right question that will get the answers that you want. 

Thats why I started this blog. It’s really the only way to get the answers that you want that you don’t even know you want.

I use my blog to ask lots of questions, but you should think about what questions are most important to you. Here are the top five questions I ask when asking clients questions about their jobs.

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